Professional Experience

Designed and developed a multi-tenant SaaS platform supporting analytics, automation, billing, reporting, and AI-powered workflows.

• Designed and developed scalable backend services with ASP.NET Core, Entity Framework Core, SQL Server, RESTful APIs, and Hangfire for synchronization and automation workflows processing thousands of records per execution.
• Implemented asynchronous background processing with Hangfire, retry policies, exponential backoff, pagination, rate limiting, and fault-tolerant workflows.
• Developed 50+ production features using Next.js, TypeScript, JavaScript, and Razor Pages across dashboards, reporting, and operational workflows.
• Designed SQL Server schemas, indexing strategies, stored procedures, and optimized complex reporting queries.
• Integrated external APIs including Amazon SP-API, Amazon Ads API, Stripe, OpenAI, Gemini, Jungle Scout, and DataForSEO with retry logic, pagination, rate-limit handling, and fault-tolerant processing.
• Built customer-facing dashboards, reporting systems, operational workflows, billing flows, and AI-assisted automation features.
• Deployed and maintained Docker-based Linux production environments to improve deployment consistency, reliability, and operational efficiency.

Support enterprise applications across large-scale production environments, multiple servers, and business-critical applications.

• Developed internal automation scripts and operational tools to improve monitoring and incident response efficiency.
• Built and maintained centralized monitoring, alerting, and observability solutions using Prometheus, Grafana, Alertmanager, Elasticsearch, Kibana, Docker, Linux, and Spring Boot Admin.
• Supported Dockerized Elasticsearch and Kibana logging workflows for troubleshooting and operational analysis.
• Participate in incident response, root-cause analysis, production troubleshooting, and cross-team communication to maintain operational stability.
• Contribute to GenAI initiatives by translating business requirements into technical discussions and solution planning.

Supported ERP migration from a legacy C# system to a web-based platform through workflow documentation, data validation, and SQL-driven reporting.

• Coordinated cross-functional migration requirements and translated business workflows into implementation-ready technical specifications.
• Developed SQL reporting solutions, analytical queries, and operational dashboards used for management decision-making.
• Improved reporting performance through SQL query tuning and indexing strategies.
• Created migration validation procedures, database handoff materials, and documentation to support deployment readiness.